FAQ

General Questions

Q: Can I modify or cancel my order after it has been placed?
A: We process orders quickly to ensure timely delivery. If you need to modify or cancel your order, please contact our customer service team as soon as possible. While we can't guarantee changes, we'll do our best to accommodate your request.

Q: Do you ship internationally?
A: Yes, we offer international shipping to many countries. Please check our Shipping Information page for a list of available countries and additional details.

Q: What is your return policy?
A: We accept returns within 14 days of purchase, provided the items are unworn, unwashed, and in their original condition with tags attached. For detailed information, please visit our Refund Policy.

Q: Can I use multiple promo codes on a single order?
A: Only one promo code can be applied per order. Please choose the one that offers you the best discount.

Q: How can I contact customer service?
A: You can reach our customer service team via email at servicevaliony@gmail.com. We're here to assist you with any questions or concerns you may have.